1. General Information
JamaicanFood.uk is a trading name of 876BOX Limited (No. 16469030). Registered office: 86-90 Paul Street, London EC2A 4NE. Contact: [email protected]
2. Products & Ordering
We offer authentic Jamaican groceries via our Build Your Own Box (BYOB) system — Mini (12 tokens), Classic (17 tokens), Elite (20 tokens). Subscriptions and one-off purchases available.
3. Pricing & Payment
All prices in GBP including VAT. Shipping included for UK. Payments via Stripe and Revolut Pay. By subscribing you authorise monthly charges until cancellation.
4. Subscription Terms
Changes and cancellations must be made at least 5 days before your billing date. BYOB subscriptions cannot be paused. Cancellation within 5 days of billing takes effect the following month.
5. Shipping & Delivery
All products dispatched from Jamaica. UK estimated 3-10 working days, EU 10-21 working days. Tracked shipping included. From 1 July 2026, EU orders may be subject to import VAT and customs duty payable to the courier on delivery.
5a. Refused Customs Charges
If a parcel is refused due to unpaid customs charges or import VAT and is returned to us, we are not obliged to issue a refund. The customer remains liable for the original shipping cost, and may be charged an additional fee to cover return shipping. This does not affect your rights regarding items that are lost, damaged, or undelivered due to our error.
6. Returns & Refunds
As perishable food items, the 14-day cooling-off right does not apply once dispatched. Report damaged or incorrect items within 48 hours with photos for a replacement, credit or refund.
Last updated: May 2026. JamaicanFood.uk is a trading name of 876BOX Limited.